SONGDEE GPS CO., LTD. (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our customers and users.

 

1. Information We Collect

We may collect information that you provide to us directly, including:

- Name
- Company name
- Email address
- Phone number
- Account login information
- Vehicle, device, or GPS-related information
- Support requests and communication records

Our system may also collect operational data related to GPS tracking devices, vehicles, location records, alerts, reports, and usage activity necessary to provide our services.

 

2. How We Use Information

We use the information we collect to:

- Provide and manage our GPS tracking and fleet/device management services
- Create and manage user accounts
- Send transactional emails such as password resets, account notifications, email verification, reports, and system alerts
- Provide customer support
- Improve system performance, security, and reliability
- Comply with legal, regulatory, or business obligations

We do not sell personal information.

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3. Email Communications

We may send transactional emails related to your account or use of our services, including:

- Account notifications
- Password reset emails
- Email verification messages
- System alerts
- Customer support updates
- Reports or status updates requested by users

If we send marketing emails in the future, we will only send them where permitted and will provide an unsubscribe option.

 

4. Sharing of Information

We may share information only when necessary to operate our services, such as with:

- Email delivery providers such as SendGrid
- Hosting and cloud service providers
- Technical support or system service providers
- Legal or regulatory authorities when required by law

We require service providers to handle information securely and only for the purpose of providing services to us.

 

5. Data Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

6. Data Retention

We keep personal information only for as long as necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, and enforce agreements.

 

7. User Rights

Depending on applicable law, users may request access to, correction of, or deletion of their personal information by contacting us.

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8. Third-Party Links

Our website or system may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

 

10. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

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SONGDEE GPS CO., LTD.
Email: uthen.p@songdeegps.com
Website: https://songdeegps.com
Address: 198/6-8 Panya Intra ST., Bangchan, Klongsamwa, Bangkok 10510, Thailand